SquirroGPT: A New Dawn in Enterprise GPT Solutions

In today’s saturated marketplace, there is a cacophony of voices and solutions. Navigating this noise demands differentiation that delivers value. SquirroGPT offers exactly that. Here’s what sets the solution apart:

Three Pillars of Excellence:

At the core of the offering is the concept of Retrieval Augmented LLMs or Retrieval Augmented Generation (RAG) embedded in the solution:

  • Evidence-based Results: SquirroGPT is unique in its promise of zero hallucinations. Every piece of information it generates is traceable to a source, ensuring credibility.
  • Personalization with Your Own Data: The ability to connect proprietary data sets ensures that the insights you receive are tailored to your business needs. It’s not just an answer; it’s your answer.
  • Uncompromising Security: ISO certified, with a fully built out enterprise search stack, SquirroGPT prioritizes the security of enterprise data, which includes fine-grained access level control.

Diving Deeper: The Enterprise Advantage

While many may echo similar sentiments, here’s what sets SquirroGPT apart in the enterprise context:

  • Highlighting: Rapidly pinpoint critical data with highlighted passages within the original sources.
  • Expand to Enterprise Search: This feature transcends mere text generation, offering powerful search capabilities across enterprise data. Coupled with personalized content recommendations, it transforms how businesses access and utilize information.
  • Enterprise-Grade Integration: SquirroGPT’s versatile connectors allow easy integration with existing enterprise tools and platforms.
  • Stringent Access Control: Through ACLs, access to data is meticulously managed, reinforcing data security.
  • Mastering Data Life Cycle**: It’s not just about using data; it’s about managing it. SquirroGPT champions the complete data life cycle, ensuring that every piece of information is current, accurate, and auditable.
  • Seamless Integration with Existing Workbenches: Whether it’s Salesforce, SharePoint, or any other platform, SquirroGPT augments them without the need for overhauls.
  • Cost-Effective Excellence: With the innovative Retrieval Augmented LLMs / RAG approach, SquirroGPT optimizes both performance and cost. This means better outcomes without stretching budgets. (As a side note: LLMs are expensive and on most search based operations going solo >10x to 20x more expensive than the RAG approach)
  • Graph-Enabled Capabilities: Navigating data becomes an enhanced experience with SquirroGPT’s graph-enabled features, enabling more contextually rich and swift responses.
  • Diverse Applications on a Unified Platform: Beyond text generation, SquirroGPT empowers businesses with features like Summarization and Automation, making it a versatile solution for varied challenges.
  • Promoting Collaboration: By understanding user profiles and patterns, Squirro streamlines information sharing and discovery, enhancing collaboration across teams.

In summary, SquirroGPT’s unique blend of features, integration capabilities, and cost-effectiveness makes it the go-to choice for enterprises seeking a superior GPT solution. So, if you’re in the market for a solution that punctures the hype balloon with genuine value, talk to us.

Oh and you can try yourself: https://start.squirro.com

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It’s not all Chat

The Balance Between Chat Systems and Keyword Search

In the realm of information access and retrieval, the surge in popularity of chat systems, particularly models like ChatGPT, has been nothing short of impressive. These systems, with their ability to understand and generate human-like text, promise a revolution in how we interact with digital platforms. However, amidst this wave of enthusiasm, it’s essential to remember that not all information access needs are best served by chat interfaces. Sometimes, the simplicity and directness of a keyword search can be more effective. Let’s delve into this balance and understand why both systems have their unique place in the digital landscape.

The Rise of Chat Systems and ChatGPT

Chat systems, especially those powered by advanced AI models like ChatGPT, have several compelling advantages:

  • Conversational Interaction: Chat systems can understand and respond to user queries in a conversational manner, making the interaction feel more natural and intuitive.
  • Contextual Understanding: These systems can grasp the context behind a query, allowing for more nuanced and relevant responses.
  • Adaptive Learning: Over time, chat systems can learn from user interactions, refining their responses to better suit individual user preferences and needs.

Given these strengths, it’s no wonder that chat systems are being hailed as the future of digital interaction.

The Enduring Value of Keyword Search

Despite the advancements in chat systems, the traditional keyword search remains a vital tool for information access:

  • Directness: Keyword searches offer a direct route to information. If a user knows precisely what they’re looking for, typing in specific keywords can yield results faster than a conversational query.
  • Broad Exploration: Keyword searches are excellent for exploring a broad topic. For instance, searching for a term like “solar energy” can provide a wide range of resources, from scientific articles to news reports, allowing users to get a comprehensive view of the topic.
  • Simplicity: There’s a straightforwardness to keyword searches that many users appreciate. No need for full sentences or contextual explanations – just type in the key terms and go.
  • Predictability: Keyword searches often come with predictable patterns in their results, making it easier for users to sift through and find what they’re looking for.

Balancing Chat and Keyword Search in Information Access

Given the strengths of both systems, it’s clear that a one-size-fits-all approach might not be the best strategy. Instead, platforms can benefit from offering both options in a hybrid setup:

  • User Preference: Some users might prefer the conversational approach of chat systems, while others might lean towards the directness of keyword searches. Offering both ensures that user preferences are catered to.
  • Query Complexity: For complex queries where the user might not know the exact keywords or is looking for a detailed explanation, chat systems can be invaluable. On the other hand, for straightforward information retrieval, keyword searches might be more efficient.
  • Integration Opportunities: There’s potential in integrating both systems. For instance, a user could start with a keyword search and then switch to a chat interaction for further clarification or detailed exploration of a topic.

Making Informed Choices

While it’s easy to get swept up in the excitement surrounding new technologies, it’s crucial for businesses and platforms to make informed choices:

  • User Behavior Analysis: Analyze user behavior. Are users primarily looking for quick answers, or are they engaging in more extended, exploratory searches?
  • Cost Considerations: Implementing and maintaining advanced chat systems can be resource-intensive. It’s essential to weigh these costs against the potential benefits and consider whether a hybrid approach might be more cost-effective.
  • Feedback Loops: Whichever system(s) you implement, ensure that there’s a mechanism for user feedback. This feedback can provide insights into system performance and areas for improvement.

Conclusion

The landscape of information access is evolving, with chat systems like SquirroGPT offering exciting possibilities for user interaction. However, it’s essential to remember the enduring value of traditional keyword searches. By understanding the strengths and limitations of both, platforms can create a more versatile, user-friendly information access environment. As with most things in the digital realm, balance and adaptability are key.

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A Retrieval Augmented LLM: Beyond Vector Databases, LangChain Code, and OpenAI APIs (or other LLMs for the matter)

The world of artificial intelligence is rife with innovations, and one of the most notable recent advancements is the Retrieval Augmented Large Language Model (raLLM). While it’s tempting to simplify raLLM as a mere amalgamation of a vector database, some LangChain code, and an OpenAI API, such a reductionist view misses the broader picture. Let’s delve deeper into the intricacies of raLLM and understand why it’s more than just the sum of its parts.

Understanding the Basics

Before diving into the complexities, it’s essential to grasp the foundational elements:

1. Vector Database: This is a database designed to handle vector data, often used in machine learning and AI for tasks like similarity search. Think of giving each sentence, part of sentence or word a vector. The result is a multi-vectorial space It’s crucial for storing embeddings or representations of data in a format that can be quickly and efficiently retrieved.

2. LangChain Code: Without diving too deep into specifics, LangChain code can be seen as a representation of the programming and logic that goes into creating and managing language models and their interactions.

3. OpenAI API (or other LLMs for the matter): This is the interface through which developers can access and interact with OpenAI’s models, including their flagship LLMs ((or other LLMs for the matter)

While each of these components is impressive in its own right, the magic of raLLM lies in how they’re integrated and augmented to create a system that’s greater than its parts.

The Synergy of raLLM

1. Holistic Integration: At a glance, raLLM might seem like a straightforward integration of the above components. However, the true essence of raLLM lies in how these elements are harmonized. It’s not just about connecting a vector database to an LLM via an API; it’s about ensuring that the entire system works in tandem, with each component complementing the others.

2. Advanced Retrieval Mechanisms: While vector databases are efficient at storing and retrieving data, raLLM takes retrieval to the next level. It’s designed to understand context, nuance, and subtleties in user queries, ensuring that the information fetched is not just relevant but also contextually appropriate.

3. Dynamic Interaction: The integration of LangChain code ensures that the raLLM isn’t a static entity. It can dynamically interact with data, update its responses based on new information, and even learn from user interactions to refine its retrieval and response mechanisms.

4. Scalability and Efficiency: One of the standout features of raLLM is its scalability. While traditional LLMs can be computationally intensive, especially when dealing with vast datasets, raLLM is designed to handle large-scale operations without compromising on speed or accuracy. This is achieved through the efficient use of vector databases, optimized code, and the power of LLMs (as you should build this in an LLM agnostic fashion – more of that later in next post).

Beyond Simple Retrieval: The Value Additions of raLLM

1. Contextual Understanding: Unlike traditional search systems that rely solely on keyword matching, raLLM understands context. This means it can differentiate between queries with similar keywords but different intents, ensuring more accurate and relevant results.

2. Adaptive Learning: With the integration of advanced code and LLMs, raLLM has a degree of adaptability. It can learn from user interactions, understand trends, and even anticipate user needs based on historical data.

3. Versatility: raLLM isn’t limited to a specific domain or type of data. Its design allows it to be applied across various industries and use cases, from customer support and content generation to research and data analysis.

Challenges and Considerations

While raLLM offers numerous advantages, it’s also essential to understand its limitations and challenges:

1. Complexity: The integration of multiple components means that setting up and managing raLLM can be complex. It requires expertise in various domains, from database management to AI model training.

2. Cost Implications: Leveraging the power of raLLM, especially at scale, can be resource-intensive. Organizations need to consider the computational costs, especially if they’re dealing with vast datasets or high query volumes. Here raLLM will provide a better cost to value ratio than pure LLM approaches

3. Data Privacy: As with any AI system that interacts with user data, there are concerns about data privacy and security. It’s crucial to ensure that user data is protected and that the system complies with relevant regulations.

Conclusion

The Retrieval Augmented LLM is a testament to the rapid advancements in the AI domain. While it’s built on foundational components like vector databases, LangChain code, and LLMs, its true value lies in the seamless integration of these elements. raLLM offers a dynamic, scalable, and efficient solution for information retrieval, but it’s essential to approach it with a comprehensive understanding of its capabilities and challenges. As the adage goes, “The whole is greater than the sum of its parts,” and raLLM is a shining example of that.

Oh, and you may test a raLLM yourself: Get going with SquirroGPT.

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Why LLM for Search Might Not Be the Best Idea

Large Language Models (LLMs) have taken the world of artificial intelligence by storm, showcasing impressive capabilities in text comprehension and generation. However, as with any technology, it’s essential to understand its strengths and limitations. When it comes to search functionality, relying solely on LLMs might not be the best approach. Let’s explore why.

Understanding LLMs: Strengths and Weaknesses

LLMs, like OpenAI’s GPT series, are trained on vast amounts of text data, enabling them to generate human-like text based on patterns they’ve learned. Their prowess lies in understanding context, generating coherent narratives, and even answering questions based on the information they’ve been trained on.

However, one area where LLMs falter is text retrieval. While they can comprehend and generate text, they aren’t inherently designed to search and fetch specific data from vast databases efficiently. This limitation becomes evident when we consider using LLMs for search purposes.

The Challenges of Using LLM for Search

1. Porting the Full Index into LLM: To make an LLM effective for search, one approach would be to port the entire index or database into the model. This means that the LLM would have to be retrained with the specific data from the index, allowing it to generate search results based on that data. However, this process is both time-consuming and expensive. Training an LLM is not a trivial task; it requires vast computational resources and expertise.

2. Exposing the Entire Index at Query Time: An alternative to porting the index into the LLM is to expose the entire index or database at the time of the query. This would mean that every time a search query is made, the LLM would sift through the entire database to generate a response. Not only is this approach inefficient, but it also places immense strain on computational resources, especially when dealing with large databases.

3. High Computational Demands: Both of the above approaches are compute-heavy. LLMs, especially the more advanced versions, require significant GPU infrastructure to operate efficiently. When used for search, these demands multiply, leading to increased operational costs. For businesses or platforms that experience high search volumes, this could translate to unsustainable expenses.

A More Balanced Approach: The Case for raLLM

Given the challenges associated with using LLMs for search, it’s clear that a more nuanced approach is needed. This is where Retrieval Augmented LLMs (raLLM) come into play.

raLLM combines the strengths of LLMs with those of traditional information retrieval systems. While the LLM component ensures coherent and contextually relevant text generation, the information retrieval system efficiently fetches specific data from vast databases.

By integrating these two technologies, raLLM offers a solution that is both efficient and effective. Search queries are processed using the information retrieval system, ensuring speed and accuracy, while the LLM component can be used to provide detailed explanations or context around the search results when necessary.

This hybrid approach addresses the limitations of using LLMs for search. It reduces the computational demands by leveraging the strengths of both technologies where they are most effective. Moreover, it eliminates the need to port the entire index into the LLM or expose it at query time, ensuring a more streamlined and cost-effective search process.

Conclusion

While Large Language Models have revolutionized many aspects of artificial intelligence, it’s crucial to recognize their limitations. Using LLMs for search, given their current design and capabilities, presents challenges that can lead to inefficiencies and increased operational costs.

However, the evolution of AI is marked by continuous innovation and adaptation. The development of solutions like raLLM showcases the industry’s commitment to addressing challenges and optimizing performance. By combining the strengths of LLMs with traditional information retrieval systems, we can harness the power of AI for search in a more balanced and efficient manner.

Oh, and you may test a raLLM yourself: Get going with SquirroGPT.

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Retrieval Augmented LLMs (raLLM): The Future of Enterprise AI

In the ever-evolving landscape of artificial intelligence, the emergence of Retrieval Augmented LLMs (raLLM) has marked a significant turning point. This innovative approach, which combines an information retrieval stack with large language models (LLM), has rapidly become the dominant design in the AI industry. But what is it about raLLMs that makes them so special? And why are they particularly suited for enterprise contexts? Let’s delve into these questions.

The Fusion of Information Retrieval and LLM

At its core, raLLM is a marriage of two powerful technologies: information retrieval systems and large language models. Information retrieval systems are designed to search and fetch relevant data from indices based on vast databases of data, while LLMs are trained to generate human-like text based on the patterns they’ve learned from massive amounts of data.

By combining these two, raLLMs can not only generate coherent and contextually relevant responses but also pull specific, accurate information from a database when required. This dual capability ensures that the output is both informed and articulate, making it a potent tool for a variety of applications.

The Rise of raLLM as a Dominant Design

We have started to work on raLLM back in early 2022. And would not have foreseen what happened next. Sure, the AI industry is no stranger to rapid shifts in dominant designs. However, the speed at which raLLM has become the preferred choice is noteworthy. Within a short span, it has outpaced other models and designs, primarily due to its efficiency and versatility.

The dominance of raLLM can be attributed to its ability to provide the best of both worlds. While LLMs are exceptional at generating text, they can sometimes lack specificity or accuracy, especially when detailed or niche information is required. On the other hand, information retrieval systems can fetch exact data but can’t weave it into a coherent narrative. raLLM bridges this gap, ensuring that the generated content is both precise and fluent.

raLLM in the Enterprise Context

For enterprises, the potential applications of AI are vast, ranging from customer support to data analysis, content generation, and more. However, the key to successful AI integration in an enterprise context lies in its utility and accuracy.

This is where raLLM shines. By leveraging the strengths of both LLMs and information retrieval systems, raLLM offers a solution that is tailor-made for enterprise needs. Whether it’s generating detailed reports, answering customer queries with specific data points, or creating content that’s both informative and engaging, raLLM can handle it all.

Moreover, in an enterprise setting, where the stakes are high, the accuracy and reliability of information are paramount. raLLM’s ability to pull accurate data and present it in a coherent manner ensures that businesses can trust the output, making it an invaluable tool in decision-making processes.

In conclusion, the emergence of Retrieval Augmented LLMs (raLLM) represents a significant leap forward in the AI industry. By seamlessly integrating the capabilities of information retrieval systems with the fluency of LLMs, raLLM offers a solution that is both powerful and versatile. Its rapid rise to dominance is a testament to its efficacy, and its particular suitability for enterprise contexts makes it a game-changer for businesses looking to harness the power of AI. As we move forward, it’s clear that raLLM will play a pivotal role in shaping the future of enterprise AI.

Oh, and you may test a raLLM yourself: Get going with SquirroGPT.

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ChatGPT – a scary surveillance of our reality?

The other day we were asked to take part in a accelerator program. As always some form to be filled out. I was short on time. In fact it was aleady past the official deadline. But the organizer wanted us absolutely in. So what did I do? I turned to ChatGPT to help me formulate the answers to the questionaire.

And now something scary happened.

One of the questions was about how our startup and product fit the challenge (see next screenshot)

Challenge Question

I simply copied the questions into ChatGPT without any additional context. Here’s the answer I got.

ChatGPT answer

So in fact without me providing the specific context of Squirro ChatGPT returned to me the description of another company’s answer to the same questions. I cross-checked this and now it gets scary: Above mentioned company submitted to that same challenge…

So ChatGPT reproduced an answer from somebody else – efficient caching, everything morphing into the same thing (ChatGPT producing the same answer regardless of who asks), the system knows who asked what, when…

PS: After a bit of prompt engineering ChatGPT produced a fairly good answer describing what we do instead what others do and have submitted to the challenge.

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Try to trick GPT – A self-test

We released GPT for the Enterprise – https://squirro.com/enterprise-generative-ai-and-large-language-models/… Obviously we’re trying it on our own stuff, e.g. our ISO Rulebook. And as obvious we try to see if we can break it. Here’s a test. We failed… You can try it yourself: https://start.squirro.com

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On AI prediction

“Since AI has been around for many years already, I expect a comparable diffusion in one or two years.”

We spoke about this in the EM Interview in February 2022.

https://link.springer.com/article/10.1007/s12525-021-00516-w

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Combine LLMs with CompositeAI – the best way forward

Adopting large language models (LLMs) is not without its challenges, especially for enterprises.. To overcome these challenges and achieve maximum benefit from these models, the combination of composite AI with large language models is the best way forward for enterprises. 

Better Control and Customization:

One of the main benefits of combining composite AI with large language models is the ability to have better control and customization over the models. Composite AI allows enterprises to combine multiple AI models to create a custom solution that fits their specific needs. This is particularly important for large language models, which can be too generic and may not provide the level of control that enterprises require. 

Improved Accuracy and Performance:

Another benefit of the combination of composite AI with large language models is improved accuracy and performance. Large language models can generate huge amounts of data, which can be difficult to manage and interpret. Composite AI allows enterprises to use multiple models to analyze and interpret the data generated by large language models, leading to improved accuracy and performance. This is particularly important for applications such as customer service, where the accuracy of the model’s responses can have a significant impact on customer satisfaction.

Better Data Privacy and Security:

Data privacy and security are major concerns for enterprises when it comes to adopting large language models. Composite AI allows enterprises to control the data that is used by the models and ensures that sensitive information is properly secured. This can help to mitigate the risks associated with large language models and ensure that enterprises can adopt these models with confidence.

Lower Costs:

Adopting large language models can be expensive, both in terms of hardware and software costs. By combining composite AI with large language models, enterprises can reduce these costs and achieve more cost-effective solutions. This is because composite AI allows enterprises to use multiple models, each of which can be optimized for specific tasks, reducing the overall cost of the solution.

Better Integration with Existing Systems:

Large language models can generate huge amounts of data, which can be difficult to manage and integrate with existing systems. Composite AI allows enterprises to integrate multiple models and manage the data generated by large language models more effectively. This leads to better integration with existing systems and ensures that the data generated by the models is properly stored and managed.

In conclusion, the combination of composite AI with large language models is the best way forward for enterprises adopting large language models. By adopting this approach, enterprises can maximize the benefits of large language models and ensure that they are delivering the results they need.

PS: This is btw the opinion of ChatGPT itself

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Adopting Large Language Models in the Enterprise: Challenges and Pitfalls

Adopting large language models (LLM) such as ChatGPT  in an enterprise is not without its challenges. In this post, we’ll discuss some of the key challenges that enterprises face when it comes to adopting large language models and how they can overcome them.

Data Privacy and Security Concerns:

One of the biggest challenges that enterprises face when adopting large language models is data privacy and security. These models are trained on massive amounts of public data. For a LLM to become useful in the enterprise context they need to be retrained on often sensitive information such as personal data, financial information, and confidential business information. To mitigate these concerns, enterprises need to ensure that their data is properly secured and that the models are not accessing or using sensitive information without permission. This requires implementing robust security measures such as encryption, data masking, and access controls.

Integration with Existing Systems:

Another challenge that enterprises face when adopting LLMs is integration with existing systems. Large language models can generate huge amounts of data, which can be difficult to manage and integrate with existing systems. Enterprises need to ensure that the data generated by the models is properly stored and managed, and that it can be easily accessed and integrated with existing systems such as databases and analytics platforms.

Cost:

Large language models can be very expensive, both in terms of hardware and software costs. Enterprises need to ensure that they have the budget to purchase and maintain these models, as well as the infrastructure to support them. This can be a significant challenge, especially for small to medium-sized enterprises.

Skills Shortage:

Another challenge that enterprises face when adopting large language models is a skills shortage. There is a lack of talent with expertise in these models, which can make it difficult to implement and use them effectively. Enterprises need to invest in training and development programs to ensure that their teams have the necessary skills to use these models effectively.

Bias and Halluzination:

Large language models can be biased due to the data they are trained on, which can lead to incorrect results. Enterprises need to ensure that their models are trained on unbiased data and that the predicted results from the LLM are corroborated against actual data in the enterprise. 

In conclusion, while large language models offer significant potential benefits to enterprises, there are several challenges that need to be overcome in order to adopt them effectively.

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